Latest Articles
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RAG: How AI Learns to Look Things Up
Two years ago, I set up Enterprise Delivery Excellence (EDE). One of the visions I set for it was to consolidate and centralise our Enterprise Service Management and Consulting information across industries and accounts. Pull the scattered documents, policies and playbooks out of inboxes, shared drives and people’s heads, and…
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Rethinking Governance vs Innovation
Ask most people to describe the relationship between governance and innovation, and you’ll hear the language of conflict. Governance slows innovation down. Innovation breaks the rules governance sets. One is the brake, the other is the accelerator, and every organisation is supposedly stuck choosing between them. Here’s my view: that…
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Show Me the Worse One
A five-word governance test that proves a human actually read the AI’s output. The Rubber Stamp Problem Somewhere in your organisation today, someone asked an AI to write something, glanced at the output for three seconds, and pasted it into an email, a report or a client deliverable. They will…
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Hermes
Hermes is the flagship model line from Nous Research. It is now also an AI agent. Nous Research is an open-source AI lab that began in 2022, when a group of researchers started working together over Discord, GitHub and Twitter. It has grown into one of the most important open-source…
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When AI Runs Its Own Retrospective
Something quietly strange is happening to the release calendar. Not long ago, a major AI model arrived every six to twelve months. Now the gap is measured in weeks. The name for where this is heading is recursive self-improvement, or RSI. The idea is old, a mathematician sketched it in…